Customer Care

Payments, Promos & Gift Cards

How can I pay for an order?

Visa, Mastercard, Paypal, American Express and Afterpay (AU, NZ & USA only) are available on our website at checkout.

How do I use my store credit?

Steps to use store credit at checkout.

1. Add item/s to your bag

2. Continue to checkout

3. Login to your White Fox Customer Account

4. Enter your shipping information

5. Choose a shipping method

6. In the order summary enter the total amount of store credit you want to use then click "Apply"

7. Store credit will be applied to your order.

8. If your total amount is more than your credit you will then need to also select Credit Card or PayPal to pay the remainder.

(Store Credits expire within 12 months, and can be used on any item/s online)

Please keep in mind you cannot use store credit via the White Fox Boutique APP or via the ShopPay checkout.

Can I use my Store Credit on the White Fox app? 

Unfortunately, at the moment, you are not able to use your Store Credit at checkout on our White Fox app. To checkout using your Store Credit, you will need to do this through our web browser.

Can I purchase a White Fox Gift Voucher?

Yes, you can! Just click HERE to purchase a White Fox Gift Voucher.

How do I use a discount code?

Steps to use a discount code at checkout.

1. Add items to your bag

2. Continue to checkout

3. Enter your email address & shipping information

4. Choose a shipping method

5. In the order summary enter your discount code in the discount code box then click "Apply"

6. Discount code is applied to your order


(Please note that discount codes are not valid on collaboration items).

Can I use more than one discount code on my order?

Sorry! Only one discount code can be applied to an order. Discount codes must be entered at checkout and cannot be redeemed after this point.

Can I use Afterpay or Store Credit to Purchase a Gift Voucher?

Unfortunately, Afterpay and Store Credit cannot be used to purchase gift vouchers at checkout. Sorry!

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