We aim to dispatch all orders placed before 12 PM AEDT Monday - Friday the same day. If your order is placed after this time, on a weekend, or on a NSW Public Holiday, we aim to have these dispatched the next business day*.
Purchases made on weekends, and on NSW Public Holidays, are processed and shipped the following business day. Once your order is dispatched you will receive your tracking number via your email entered at checkout.
*Estimated shipping/delivery times do not include dispatch times, during high volume periods & sales dispatch times may vary.
Please visit our orders page for more information.
DHL require a signature for all deliveries (unless a signature release is organised by the customer directly with the carrier).
Australia Post orders placed with Same Day Delivery, Express, and Standard require a signature upon delivery (unless a signature release is organised by the customer directly with the carrier).
If your order requires a signature on delivery please provide an address you will be at Monday - Friday. If you authorise a 'Signature Release' on your order, White Fox Boutique and the carrier are not liable for any loss or damage to the package.
Please note: International Standard shipping is an authority to leave service and does not require a signature on delivery.
Please refer to shipping information for your country to determine if customs charges will apply to your order.
Taxes and duties are included in the price for all countries part of the European Union and the United Kingdom.
Estimated delivery times do not include customs delays or holds. In the unlikely event that you have not received your parcel within a delivery time estimated above, please contact your local customs office or shipping courier.
If you're still having trouble with delivery please reach out to our customer service team at info@whitefoxboutique.com.
If your country is not listed please email info@whitefoxboutique.com for a shipping quote.
