Refunds & Returns

Sadly we don't accept the return of sale items. All sale items are final, there is no exchange or refunds on sale items unless there is a manufacturing fault.(Please note 'sale items' are items under the sale section of our website)

We offer a returns period of 30 days from when the order is placed.

If you are using a prepaid return label from our returns portal, you can track your return by entering your tracking number via the link below:https://auspost.com.au/mypost/beta/track/search

To submit a return for store credit, click on 'SUBMIT A RETURN' at the top of this page or log into your White Fox account and click 'Return Items' next to your order. All returns are issued with store credit (provided the items are in line with our Returns Policy)

Submit A Return