Please submit a return request here before posting your items back.
New Zealand Returns
Posted by Ashlyn Hogan on
To Return your order please follow the below steps:
- Submit a return via our returns page or through your White Fox account.
- Make sure your order number and email address is filled in then click ‘Return Items’
- Select the item/s you want to return then click ’next’
- Select your return reason and Quantity from the drop down then click ‘next’
- You will be charged a $9.95 AUD label fee for a change of mind return
- Download your label from the returns portal, attached it to your return & drop it off at your closest NZ Post Office or Postal Box.
Please note that your store credit will be accessible in Australian Dollars (AUD).