New Zealand Returns

Please submit a return request here before posting your items back.

To Return your order please follow the below steps:

1. Submit a return via our returns page or through your White Fox account.
2. Make sure your order number and email address is filled in then click ‘Return Items’
3. Select the item/s you want to return then click ’next’
4. Select your return reason and Quantity from the drop down then click ‘next’
5. You will be charged a $9.95 AUD label fee for a change of mind return
6. Download your label from the returns portal, attached it to your return & drop it off at your closest NZ Post Office or Postal Box.
   
   Please note that your store credit will be accessible in Australian Dollars (AUD).