Order Enquiries

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Where is my order dispatched from?

Posted by Ashlyn Hogan on

Orders are dispatched from our warehouse in Sydney, Australia.

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I didn't receive an order or shipping confirmation?

Posted by Ashlyn Hogan on

It’s possible the confirmation email has gone to your spam mail or maybe we have an incorrect email address for you! Please contact us straight away at info@whitefoxboutique.com with the Full Name the order was placed under.

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When will my order be dispatched?

Posted by Ashlyn Hogan on

We aim to dispatch all orders placed before 12 PM AEDT Monday - Friday the same day. If your order is placed after this time, on a weekend or on a NSW Public Holiday we aim to have these dispatched the next business day* Purchases made on weekends and on NSW Public Holidays are processed and shipped the following business day. Once your order is dispatched you will receive your tracking number via your email entered at checkout. *Estimated shipping/delivery times do not include dispatch times, during high volume periods & sales dispatch times may vary. Please visit our orders page for...

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Where can I purchase White Fox products?

Posted by Ashlyn Hogan on

Customers are advised to place orders exclusively through our official website:  https://whitefoxboutique.com.au/ https://whitefoxboutique.co.uk/ https://whitefoxboutique.com/ Purchasing through our official website ensures the authenticity of products and safeguards your personal information. we do not wholesale our products to other sellers or stores.

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